Billing Terms

These billing terms have been updated as of 21st April 2020.


  • We, the MyEMS Fitness Online offer a subscription-based service to the content within the MyEMS Fitness Online platform and app.
  • All purchases are subject to our Terms of Service.
  • Subscriptions can be purchased directly from the MyEMS Fitness Online website (MyEMS Fitness Online Purchase).
  • Different subscription plans may be offered depending on Your location or place of purchase.
  • The subscription fee will apply regardless of how much or how often You access or use Your subscription.



MyEMS Fitness Online Website Purchase

  • Subscriptions purchased directly from the MyEMS Fitness Online website are managed and billed by Us.
  • All MyEMS Fitness Online Website Purchases are processed securely via our third party payment gateway providers, such as Stripe. You must refer to their terms and conditions for additional information.
  • All transactions are handled over SSL and are PCI-Compliant. We do not store Your credit card details.


  • Subject to any free trial period, payment must be made at the time of purchase and before You have access to Your subscription.
  • Subscriptions to the MyEMS Fitness Online platform and app will be auto-renewed on the first day of Your next billing period.
  • You must notify Us of any change to Your Payment Method.


      • We will assume your Payment Method is correct and will continue to bill fees and charges relating to Your subscription by Your nominated Payment Method;
      • If any subscription fees billed to Your account are not processed for any reason We may suspend Your subscription until payment is made in full.


  • We reserve the right to vary the fees billed for Your subscription-based Products from time to time, but only for the next and subsequent billing periods.


      • In that event We will give You notice of the variation at least 14 days before it will come into effect; and
      • If you do not cancel Your subscription within 14 days of the notice of the variation, You will be deemed to have accepted the variation.

Free Trials


  • Your MyEMS Fitness Online subscription may start with a free trial for a fixed period as specified at the time of sign up.
  • Free trials are only available to new MyEMS Fitness Online users, and are at the sole discretion of MyEMS Fitness Online, and if you attempt to sign up for an additional free trial You will be immediately charged with the standard subscription price.
  • We reserve the right to revoke Your free trial at any time.
  • Unless You cancel before the end of the trial period, Your free trial will automatically roll over to a paid subscription.
  • Any unused portion of Your free trial period will be forfeited upon purchase of a subscription.


  • We may offer special promotions, trials, discounts, offers or coupons from time to time directly through MyEMS Fitness Online or through third parties, subject to and on its terms and conditions separate to those of MyEMS Fitness Online. It is Your responsibility to read and understand those terms and conditions.
  • Any trial offers or subscriptions will automatically rollover to a paid subscription unless cancelled at the end of the promotional period, or unless otherwise stated.


  • You may cancel Your subscription at any time.
  • Unless You cancel at least 24 hours before the start of Your next billing period, you will be charged for the next billing period.




  • If We take action to collect any unpaid subscription fees from You, You will pay all costs (on a full indemnity basis) incurred in doing so.
  • We do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.
  • If you are dissatisfied for any reason, please contact our Support Team at [email protected]
  • Further information about cancellation is available at:


      • Our ‘FAQ’ page under ‘How can I cancel my MyEMS Fitness Online subscription and how it works?


Governing Law

  • The laws in force in Finland govern these MyEMS Fitness Online Billing Terms.





Billing Terms means theses billing terms and conditions outlined herein including any additions or variations of these MyEMS Fitness Online Billing Terms made by Us;

Payment Method means the payment details nominating the account or process by which a customer or subscriber agrees to pay for the Products as referred to in clause 14.

Products means any item including, goods, services, digital products, ebooks, downloads, resource material, online content, and other similar content sold by Us to a customer or subscriber.

Terms of Service refers to and includes Our Privacy Policy, Returns Policy and Disclaimers which can be viewed at, including any additions or variations to these policies and disclaimers made by Us;

We or Our or Us refers to the MyEMS Oy (2880391-3);

You or Your refers to you, the customer or subscriber.


Terms of Purchase and Refund Policy


MyEMS Oy (hereinafter referred to as “MyEMS Fitness Online”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.


Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy.  Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.


Digital Download Products

For MyEMS Fitness Online Training Access

There is no refund at all on any digital products. You will receive access to the online training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased, please contact our Customer Support immediately at [email protected] , so we can resolve the issue. Purchase of a MyEMS Fitness Online training module does not grant rights to the buyer to share, reproduce or resell the product in any way.

If you have subscribed to the individual month-to-month Training Access program, to cancel your subscription please visit and follow the prompts. Please be advised, that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product.

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. If you are attempting to cancel your automatic renewal of MyEMS Fitness Online, please visit  

Please be advised that any and all agreements for downloadable/digital products, MyEMS Fitness Online digital products are NOT subject to cancellation, refund or store credit.   We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation”  policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT.  There is NO refund on digital products or build-out fees.  By signing the Agreement, you agree to all Terms of Use and this Billing Terms and Refund Policy. 

If you have any problems accessing the digital content you have purchased please contact our Customer Support immediately at [email protected] so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.


 Gift Certificates and Coupon Codes

If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit.


Publicity Release; Information Sharing

You agree that the visual content like photos, videos, social media posts that you publish with tagged MyEMS Fitness Online and/or associated tags/hashtags is a public content, that your appearance and actions are public in nature, and that you have no expectation of privacy with regard to your actions. You grant permission to us, the EMyEMS Fitness online to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by MyEMS Fitness Online including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. 



Offers and discounts may not be combined.


Purchases from an Affiliate

Any purchase made through a third-party affiliate is subject to the affiliate’s terms and conditions. Any requests from refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise.

 Account Status

If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.



From time-to-time MyEMS Fitness Online co-host or co-venture with an affiliate, business associate for a special promotion. If you purchased an item from an affiliate, business associate or sponsor you are subject to the terms of their purchase and we are not able to provide any exchanges or refunds. Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.

Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfill.

By purchasing any item or product from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not purchase anything, or enter into any transaction with us.  

Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made. This policy was last updated on April 21, 2020.




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